How it works
- You spot the file. Scope dispute, flat denial, a 60-day stall, an EUO request — anything where the carrier and your homeowner are stuck and your estimate isn’t moving them.
- You hand the homeowner our card. Or text them the number, or send them this page. That’s your entire involvement unless you want more.
- They call. We take it from there. The conversation is free for the homeowner, and we tell them straight whether there’s a case.
- We work the dispute, your crew works the job. We deal with the carrier; you go back to running a business.
No fee splitting. No referral payment. No exclusive deals, and nothing to sign. Reciprocal referrals happen where appropriate and are disclosed to the client.
Five signs a homeowner needs our number
- The adjuster’s scope is more than 20% below your estimate.
- The carrier won’t address matching when only part of the roof or elevation is damaged.
- The claim has been “under review” for 60+ days with no movement.
- The denial cites a vague exclusion — wear and tear, pre-existing damage, wind-driven rain.
- The carrier is requesting an EUO or piling on documentation requests as a stall.
If you’re seeing two or more of these on the same file, the homeowner has a legal problem, not a paperwork problem.
What we don’t do
- We don’t pay roofers, restoration contractors, or anyone else per referral.
- We don’t take cases we can’t materially help with.
- We don’t handle personal injury, family law, criminal defense, construction defect, or anything outside first-party property insurance.
- We don’t make promises about specific dollar outcomes. Nobody honest can.
Why the ethics matter to you, not just to us
Our policy is straightforward: we do not pay nonlawyers for referrals or share legal fees with nonlawyers. The policyholder decides whether to contact and retain the firm. Any coordination with a contractor is subject to the client’s authorization.
The upside for you is a homeowner who gets unstuck, a job that gets funded, and a customer who remembers who pointed them somewhere useful.
Lunch-and-learn for your sales team
We’ll come to your office for a free 20-minute session on what Arizona policies actually require — matching, ACV versus RCV, supplements, and the red flags that mean a claim is going sideways. Your team gets better at reading a denial letter, which makes them better at their job whether or not they ever call us. Lunch is on us.
Use the form below or email partners@wjgouldlaw.com to set one up.
